Conflict resolution is one of the most important skills that a person can have. Whether it’s in the office, at home, or just about anywhere else in society, the ability to effectively diffuse tense situations and reach resolutions that are to the benefit of all parties is invaluable. However, one thing that does not often get considered when it comes to conflict resolution is gratitude.
Gratitude Accentuates the Positive
We’ve all heard the old song “Accentuate the Positive.” Not only is it a good tune, but it is good advice too. You might have read about the importance of “I” statements (prefacing your point by stating how you feel instead of pointing the finger at the other person), but starting with gratitude is just as effective. You show the person you care before identifying aspects that you might do differently.
Everyone Feels Heard
When people are complimented and appreciated, they will be much more likely to pass along compliments to the other person and work toward a solution instead of perpetuate the problem and hurl insults. In this way, gratitude doesn’t just make people feel good, it solves problems too. If everyone is heard, everyone is happy.
Feel free to download the free SendThanks app and create a free thank you message with photo or video to anyone in the world or share your positive experiences and affirmations on our Thankful Feed!